Card payments update

These changes apply to cards that are not issued in the United States. Below is what this means for different card payment scenarios:

Wallet or virtual card loads

You can only load a wallet or virtual card using a US-issued card.

• US-issued card: allowed
• Non-US-issued card: not allowed

If a card is not eligible, the payment will fail with the following error message:

"Only US-issued cards may be used to load a wallet or virtual card."

Sending Payments

All senders must use a US-issued card to complete a payment.

Receiving funds to a card

If the recipient wants to receive funds on a card, the sender or payer must have a US address.

• Sender with US address:  Payment will process to the receiver non US card
• Sender with Non-US address or no address on file: Payment will not process to the receiver card

Frequent Asked Questions: 

Do I always need a US-issued card?

Not always, but for the card payment flows covered here, a US-issued card is generally required for wallet loads, business sends, and P2P payments.

Can a recipient receive funds on any card?

Potentially yes, but the sender or payer must have a US address. If that requirement is not met, receiving funds to a card is not allowed.