--- title: Card payments update description: card payments update --- [Skip to content](https://help.veem.com/card-payment-update#main-content) English Show submenu for translations [Customer portal](https://help.veem.com/tickets-view?hsLang=en) [![veem-logo-2](https://help.veem.com/hubfs/veem-logo-2.svg)](https://www.veem.com/) Open main navigation Close main navigation - English Show submenu for translations - [Customer portal](https://help.veem.com/tickets-view) - [Contact us](https://www.veem.com/contact/) [Contact us](https://www.veem.com/contact/) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.veem.com/?hsLang=en) 2. [Product Updates](https://help.veem.com/product-updates?hsLang=en) 3. [Changes to Veem Account | April 2026](https://help.veem.com/product-updates?hsLang=en#changes-to-veem-account-april-2026) # Card payments update ## Effective April 22, 2026, some card payments on Veem are not supported due to compliance requirements. #### These changes apply to cards that are not issued in the United States. Below is what this means for different card payment scenarios: #### **Wallet or virtual card loads** You can only load a wallet or virtual card using a **US-issued card.** - **US-issued card:** allowed - **Non-US-issued card:** not allowed If a card is not eligible, the payment will fail with the following error message: *"Only US-issued cards may be used to load a wallet or virtual card."* #### **Sending Payments** All senders must use a US-issued card to complete a payment. #### **Receiving funds to a card** If the recipient wants to receive funds on a card, the **sender or payer must have a US address**. - **Sender with US address:**  Payment will process to the receiver non US card - **Sender with Non-US address or no address on file:** Payment will not process to the receiver card   #### **Frequent Asked Questions: ** #### **Do I always need a US-issued card?** Not always, but for the card payment flows covered here, a US-issued card is generally required for wallet loads, business sends, and P2P payments. #### **Can a recipient receive funds on any card?** Potentially yes, but the sender or payer must have a **US address**. If that requirement is not met, receiving funds to a card is not allowed. - [Product Updates](https://help.veem.com/product-updates?hsLang=en#main-content) - [Changes to Veem Account | September 2026](https://help.veem.com/product-updates?hsLang=en#changes-to-veem-account-september-2026) - [Changes to Veem Account | August 2026](https://help.veem.com/product-updates?hsLang=en#changes-to-veem-account-august-2026) - [Changes to Veem Account | July 2026](https://help.veem.com/product-updates?hsLang=en#changes-to-veem-account-july-2026) - [Changes to Veem Account | April 2026](https://help.veem.com/product-updates?hsLang=en#changes-to-veem-account-april-2026) - [Changes to Veem Account | January 2026](https://help.veem.com/product-updates?hsLang=en#changes-to-veem-account-january-2026) - [Changes to Veem Account | October 2025](https://help.veem.com/product-updates?hsLang=en#changes-to-veem-account-october-2025) - [Changes to Veem Account | May 2025](https://help.veem.com/product-updates?hsLang=en#changes-to-veem-account-may-2025) - [Changes to Veem Account | April 2025](https://help.veem.com/product-updates?hsLang=en#changes-to-veem-account-april-2025) - [Changes to Veem Account | January 2025](https://help.veem.com/product-updates?hsLang=en#changes-to-veem-account-january-2025) - [Changes to Veem Account | December 2024](https://help.veem.com/product-updates?hsLang=en#changes-to-veem-account-december-2024) - [Changes to Veem account | September 2024](https://help.veem.com/product-updates?hsLang=en#changes-to-veem-account-september-2024) - [Changes to Veem account | July 2024](https://help.veem.com/product-updates?hsLang=en#changes-to-veem-account-july-2024) - [Changes to Veem account | August 2023](https://help.veem.com/product-updates?hsLang=en#changes-to-veem-account-august-2023) - [Changes to Veem account | January 2023](https://help.veem.com/product-updates?hsLang=en#changes-to-veem-account-january-2023) - [Changes to Veem account | July 2022](https://help.veem.com/product-updates?hsLang=en#changes-to-veem-account-july-2022) - 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