How to send a Mass Pay

It allows clients to upload multiple recipient payments at once, and Veems' payment team will process them. 

Note: Mass Pay is only available in the USA and Canada at this time. Please see the attachments at the bottom of this article for the Mass Pay User Guide and Mass Pay Template download links.

To access and use Mass Pay:

Step 1: Please Log in to your Veem account.

Step 2: Please go to the Mass Pay tab on the left-hand side of the dashboard. Then, you'll see this page:

Step 3: Please click on "Download Template File". A CSV file will be downloaded. Please open and fill out all the required fields. 

       Please download and use the new mass pay file for clients still using the older file template.

Please be sure to review the key information on the Mass Pay files and confirm that all required information is included in all Mass Pay files before submitting to avoid the possibility of the file not being processed, causing a delay in the payments. The required fields for Mass Pay are:

• Email
• Amount
• Currency
• Business/Contractor Name
• Country
• Purpose of Payment
• Purpose of Payment Description

Please use the sample image below for reference:

Step 4: Once you have completed filling out all information, save the file as a CSV,

Step 5: Return to the Mass Pay tab in your Veem account and select the processing date on which you want the payments to be processed. Your payments will be processed on the date you selected. This is the day the payments will be pulled from your account rather than the day they land.

Step 6: Upload the file and click "Upload".

Still need help? You can chat or call our Customer Success team here.