To check the status of your payment, you can access the transaction tracker from your dashboard.
Select the transaction you would like more information on.
On the transaction page, you will see your payment in one of the following statuses with a solid green dot to the left of it:
- Pending [your receiver/payer's] acceptance
- Pending [your receiver/payer's] verification
- Transfer from yours/your payers bank to Veem initiated
- Transfer to yours/your receivers bank account initiated
When a step has been completed, the dot will change to green and white.
If the dot is yellow, our operations team will be reaching out to you shortly to confirm some information related to your account.
Your payment will land within an average of 2-3 business days, depending on the location of the receiver of funds.