This option will allow payers to cover fees for all payees except the ones that have Veem Wallet enabled. Follow the steps below to set it up:
Step 1: Log in to Veem.
Step 2: Click on Settings on the sidebar menu.
Step 3: Click on Funding.
Step 4: Check "I will pay the $29.00 USD wire fee" under Payment Preferences
Step 5: Save.
The fee amount will be added to the total amount sent when sending a payment.
Option 2: Payer cover selected payee's fee::
Step 1: Log in to your Veem account.
Step 2: From your dashboard, click on the "Send Payment" button located on the left side of your Dashboard.
Step 3: Then, start by entering your customer’s email address. If they already have a Veem account, their contact information will populate automatically.
If your customer does not have a Veem account, start by adding their primary email and country.
Additionally, you can opt to create a contact (add a new contact) if you have your customer's business, contact and banking information. This can help streamline your payments and make processing faster for both sides.
Step 4: Add the amount you'd like to send to the recipient. Right underneath it, please Check "I will pay the $29.00 USD wire fee".
Step 5: Please follow the remaining steps and add the required information to submit the payment.
Note: The fee amount will be added to the total amount sent when sending a payment.
To learn more about how to send payments, please click here.
Still need help? You can chat or call our Customer Success team here.