In light of recent developments resulting in sanctions from various government institutions, Veem has updated its services to Ukraine and Russia.
The below information may change based on the evolving regulatory environment. Here is what you need to know:
April 6th, 2022:
- As of the day above, Veem no longer supports payments to the Belarusian market. This means:
- Sending new payments to an account in Belarus is disabled.
- In progress, payments initiated to an account holder in Belarus will continue processing.
- Payments funded but not yet sent will be refunded to the sender (if applicable).
- Belarusian account holders will continue to have access to their Veem account.
March 16th, 2022:
- Due to the ongoing conflict, Veem no longer supports payments to the Russian market as of the day above. This means:
- Sending new payments to an account in Russia is disabled.
- In progress, payments to an account holder in Russia will be processed.
- Payments funded but not yet sent will be refunded to the sender (if applicable).
- Russian account holders will no longer have access to their Veem account.
- Veem continues to support USD payments to Ukraine and Russia in accordance with various government sanctions and our banking partner's capabilities.
- Veem has temporarily suspended processing payments in RUB to Russia.
- Based on announced sanctions, Veem no longer supports multiple Russian banks and their foreign-located branches and has temporarily suspended services to all Veem accounts associated with these financial institutions until further notice.
- Veem has temporarily suspended all services to individuals and businesses in the regions of Donetsk and Luhansk Oblast.
For more information and elaboration, please feel accessible to contact your Account Manager, contact Customer Service here, or visit our Help Center here to find answers to other questions.