How to Accept a Payment

Please see the video or follow the below steps in 5 minutes or less to deposit funds sent to your email address. 


Accepting payments sent via email:


Step 1: The recipient will receive an email from Veem informing them about this payment. From the email, please select "Accept Paymentto access your custom claim page.

Accept Payment

Step 2: On the next page, you'll see the payment details, click "Continue".


Step 3: The next part will require you to select your receiving method. Select the preferred receiving method and click "Next".


Step 4: Clients that selected a bank account or instant deposit (debit card) will be prompted to add their banking/card details. Add the required information accurately and click "Next"

  • You'll have the option to add your banking details, either through our express sign-up or by manually entering your banking information.

Step 5: Next, please select the account type, depending on whether you are a business or an individual. This will alter the information required to validate your account with our risk team.

  • For business account types, please enter the Business Information Including:
    • Business Name
    • Phone Number
    • Address
    • Business Type
    • Industry and Sub Industry
    • Primary Contact Name
    • Tax ID Number
  • For individual/personal account types, please enter your personal Information Including: 
    • Legal First Name
    • Legal Last Name
    • Date of Birth
    • Last 4 digits of your SSN
      • Note: This information may differ based on the country you're in.
    • Phone Number


Steps 6 & 7: Complete additional information to help identify your business like website and business size (If any).


Step 8: Review the details and confirm that they're all accurate.


Step 9: Select "Next".


That's it! The payment has been accepted and will be processed after the verification process is done!

Screenshot 2023-06-07 at 2.37.30 PM

Step 10: (Optional) You can opt to activate your Veem account for easiness in tracking payments and updating account information and accessing more of Veem's features. To do this, create a password. (Note: Your password must contain an uppercase, lowercase, number, and special character)

  • After creating your password, click on the button "sign-in" to activate your account. You'll be redirected to the dashboard page after that.


NOTE: The receiving currency is automatically set as the receiver's country's local currency when the payment is submitted.


Still need help? You can chat or call our Customer Success team here.