How to send a Mass Pay

Veem's Mass Pay feature allows clients to upload payments to multiple recipients at once, and Veem's payment team will process them. 

Note: Mass Pay is currently only available in the USA and Canada. Please see the attachments at the bottom of this article for the Mass Pay User Guide and Mass Pay Template download links.

To access and use Mass Pay:

Step 1: Please Log in to your Veem account.

Step 2: Please go to the Mass Pay tab on the left-hand side of the dashboard. Then, you'll see this page:

Step 3: Click Download Template File. A CSV file will download automatically. Open it and fill out all required fields. 

       If you are still using an older Mass Pay file template, download and use the new template instead.

Please be sure to review the key information on the Mass Pay files and confirm that all required information is included in all Mass Pay files before submitting to avoid the possibility of the file not being processed, causing a delay in the payments. The required fields for Mass Pay are:

• Email
• Amount
• Currency
• Business/Contractor Name
• Country
• Purpose of Payment
• Purpose of Payment Description

Please use the sample image below for reference:

Step 4: Once you have completed filling out all information, save the file as a CSV,

Step 5: Return to the Mass Pay tab in your Veem account and select the processing date on which you want the payments to be processed. Important: The selected date is when payments will be debited from your account — not the date they arrive with recipients. land.

Step 6: Upload the file and click "Upload".

Still need help? You can chat or call our Customer Success team here.