How to View Payment Tracker

Veem offers end-to-end tracking for all your payments. You can view your payments and invoices from either the Dashboard or Transactions tabs, on the main screen.  

You'll see this view:

Start by identifying and clicking the transaction you want to track. A window will open showing the Payment Details. Under Transaction History, you'll see the payment tracker. 

From this view, you'll see specific details of WHERE your payment is and WHEN each step was completed. 

Different statuses can be:

• Pending acceptance by the recipient
• Pending recipient's information
• Pending verification by Veem
• Pending transfer from your bank account to Veem
• Transfer from your bank account to Veem complete
• Transfer to the recipient's account
• Deposit to the recipient's account

When a step has been completed, the dot will change to green and progress to the next step.

**All transactions in this view are staged and used for help article purposes.**

Still, need help? You can chat or call our Customer Success team here.