---
title: How to Cancel Recurring Payments
description: "Apart from creating and sending recurring payments, clients can also choose to cancel them. To cancel a recurring payment, please follow the steps below:   Step 1: Please Log in to your Veem account."
---

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# How to Cancel Recurring Payments

Apart from [creating and sending recurring payments](https://help.veem.com/hc/en-us/articles/4409356919699-how-to-set-up-recurring-payments?hsLang=en), clients can also choose to cancel them. To cancel a recurring payment, please follow the steps below:

 

**Step 1:** Please [Log in](https://apps.veem.com/CustomerApp/o/signin) to your Veem account.

**Step 2:** Please click on ***Transactions*** on the left-hand side of the dashboard. 

**Step 3:** Under transactions, please click on the "***payments***" tab

![Screen Shot 2022-03-07 at 8.50.17 PM](https://help.veem.com/hs-fs/hubfs/Screen%20Shot%202022-03-07%20at%208.50.17%20PM.png?width=688&height=156&name=Screen%20Shot%202022-03-07%20at%208.50.17%20PM.png)

**Step 4:** Then, on the Payments tab, you'll be able to view the first submitted payment created and the next scheduled one,

- To cancel all the scheduled recurring payments, please look for the next payment (with the status "*scheduled*"). Please click on the 3 dots beside it to view the options.

![Screen Shot 2022-03-07 at 8.52.20 PM](https://help.veem.com/hs-fs/hubfs/Screen%20Shot%202022-03-07%20at%208.52.20%20PM.png?width=688&height=199&name=Screen%20Shot%202022-03-07%20at%208.52.20%20PM.png)

**Step 5:** Please click the third option to "***cancel transaction.***"

![Screen Shot 2022-03-07 at 8.50.41 PM](https://help.veem.com/hs-fs/hubfs/Screen%20Shot%202022-03-07%20at%208.50.41%20PM.png?width=232&height=196&name=Screen%20Shot%202022-03-07%20at%208.50.41%20PM.png)

**Step 6:** On the next page, please click on the button to **"*Cancel payment.*"**

![Screen Shot 2022-03-07 at 8.52.38 PM](https://help.veem.com/hs-fs/hubfs/Screen%20Shot%202022-03-07%20at%208.52.38%20PM.png?width=311&height=340&name=Screen%20Shot%202022-03-07%20at%208.52.38%20PM.png)

Please remember that this option will **NOT** cancel any recurring payment already submitted (with the status "*submitted*").

![Screen Shot 2022-03-07 at 9.16.14 PM](https://help.veem.com/hs-fs/hubfs/Screen%20Shot%202022-03-07%20at%209.16.14%20PM.png?width=688&height=95&name=Screen%20Shot%202022-03-07%20at%209.16.14%20PM.png)

Also, canceling the initial recurring payment submitted with the status "*Submitted*" will **NOT** cancel all the recurring payments.

![Screen Shot 2022-03-07 at 9.10.09 PM](https://help.veem.com/hs-fs/hubfs/Screen%20Shot%202022-03-07%20at%209.10.09%20PM.png?width=688&height=92&name=Screen%20Shot%202022-03-07%20at%209.10.09%20PM.png)

**NOTE:** The option to cancel the payment will only be visible to the recipient sending the payment.

 

That's it! You'll be redirected to the dashboard and receive a notification advising you that the payment has been canceled. The payment status will also change to **"*Cancelled*"** in the Transactions view.

 

Still need help? [You can chat or call our Customer Success team here.](https://www.veem.com/contact/)

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