--- title: "Payee: Address is incomplete" description: If you are seeing this message, it is because Veem doesn't have sufficient information to process your payment and needs you to update your address on file.  You can do this by logging into your Veem --- [Skip to content](https://help.veem.com/payee-address-is-incomplete#main-content) English Show submenu for translations [Customer portal](https://help.veem.com/tickets-view?hsLang=en) [![veem-logo-2](https://help.veem.com/hubfs/veem-logo-2.svg)](https://www.veem.com/) Open main navigation Close main navigation - English Show submenu for translations - [Customer portal](https://help.veem.com/tickets-view) - [Contact us](https://www.veem.com/contact/) [Contact us](https://www.veem.com/contact/) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.veem.com/?hsLang=en) 2. [Payment Tracker Statuses](https://help.veem.com/payment-tracker-statuses?hsLang=en) # Payee: Address is incomplete If you are seeing this message, it is because Veem doesn't have sufficient information to process your payment and needs you to update your address on file.  You can do this by logging into your Veem account and clicking Settings on the left-hand navigation. Then click on the pencil icon displayed in the top right-hand corner of the Business or Individual Information section. From there, make sure to fill out all the information in the pop-up (the website is optional).  ![Settings - Customer application - Veem 2024-01-26 09-08-58](https://help.veem.com/hs-fs/hubfs/Settings%20-%20Customer%20application%20-%20Veem%202024-01-26%2009-08-58.png?width=688&height=314&name=Settings%20-%20Customer%20application%20-%20Veem%202024-01-26%2009-08-58.png) Once you've completed and saved your address, your payment will be updated within 1 business day.  - [Product Updates](https://help.veem.com/product-updates?hsLang=en#main-content) - [Changes to Veem Account | September 2026](https://help.veem.com/product-updates?hsLang=en#changes-to-veem-account-september-2026) - [Changes to Veem Account | August 2026](https://help.veem.com/product-updates?hsLang=en#changes-to-veem-account-august-2026) - [Changes to Veem Account | July 2026](https://help.veem.com/product-updates?hsLang=en#changes-to-veem-account-july-2026) - [Changes to Veem Account | April 2026](https://help.veem.com/product-updates?hsLang=en#changes-to-veem-account-april-2026) - 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