Recall Requested

If you are seeing this message, it means Veem has begun processing a recall of funds from your payment at the receiver’s bank. Recalls are generally initiated at the request of either the sender or the receiver.

Please note: recalls are processed by the banks involved in the transaction and typically take 5–21 business days to complete. Processing times may vary depending on the recipient bank’s response.

Once the recalled funds are returned to Veem, we will either:

• Retry the payment, or

• Refund the sender,

depending on the customer’s request.