If you are seeing this message, it is because you are either sending or receiving your first payment or a payment from someone whom you've never transacted with on Veem before. This initial verification step is a standard procedure designed to protect both you and your transaction partner. During this process, our dedicated verification team will carefully review your account information, including the details of the transaction, to ensure that everything is legitimate and secure.
While your payment is being processed, you may experience a brief delay, as this verification process can take up to 24 hours. It is important to note that you do not need to take any action unless you are directly contacted by a member of the Veem team. They will reach out to you only if additional information is needed or if there are any issues that require your attention.
Thank you for your understanding and cooperation as we work to maintain a safe and secure payment environment for all our users.
Note: The verification process only happens the first time you transact with someone new on Veem.