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We are transferring funds from the payer's account to Veem.

Veem is waiting for funds to be transferred from the payer's account to Veem's account.

If you are seeing this message, it is because Veem is currently waiting for the sender to transfer the funds from their bank account to Veem. Once the sender initiates this, it generally takes 1 business day for the funds to land in Veem's bank account. Veem cannot begin the crediting process until this step is taken.

Once Veem receives the funds, we will begin sending the credit to the receiver. Depending on their location, they should receive the funds within 1-5 business days. Funds received in the Veem Wallet or via Instant Deposit should be received within 2 hours of the credit being initiated. 

If you need more information or any help about sending a payment from your bank account to Veem, please view the help article HERE.